In many cases, difficulties accessing your account online can be resolved by these common and easy-to-do solutions from within your web browser: 

• Closing and re-opening your existing web browser 
• Trying a different web browser (Chrome, Edge, Safari, etc.) 
• Verifying that your cookies are enabled and that cross-tracking is enabled 
• Clearing your browsing history 
• Ensuring web browsers are up to date 

If these steps do not work, you are welcome to contact the bank directly at (509) 525-2000 and we can try to help you. We encourage you to reach out to your local computer repair technician or to your internet service provider for assistance.