The batch may contain errors. When uploaded, an Information Message may appear with errors listed. These must be fixed before the system will allow users to initiate a batch. The batch may not be balanced. If the debit and credit amounts appear in red, the batch is unbalanced and must be corrected in order for the “Initiate” option to appear. Your ACH Company may be set up with dual control. Consult with the Admin user for your business or contact Baker Boyer’s Digital Banking department to check on these settings. Digital Banking may be contacted at DigitalBanking@bakerboyer.com or by calling (509) 525-2000.